We’re a modern maintenance company that partners with operators and their staff to help residents better articulate their maintenance needs for faster resolutions. Our intelligent property maintenance software makes one-trip resolution possible… or even no trip at all.
our story
While Mezo was founded in 2020, our story starts in 2014. Co-founder and CEO Mike Travalini was challenged to improve property maintenance at early SFR market leader Waypoint Homes (now known as Invitation Homes.) Maintenance ops on almost 20,000 homes nationally were complex, inefficient, and expensive. Technicians never had the visibility they needed before arriving onsite, resulting in multiple trips and wasted hours every day. There had to be a better way.
Fast forward several years and not much had changed. Early into 2020, Trav connected with John Botica, who had been helping clients on transformative technologies as a consultant at Bain & Company and was exploring the maintenance space after a painful personal home repair experience. After comparing notes, the two decided to team up and build a novel solution. And so Mezo was born.
John and Mike launched Mezo in late 2020 to find a better way to empower residents and technicians to understand and quickly fix their home maintenance issues. Erin joined them shortly after from a healthcare startup, whose telehealth innovations had surprising parallels to home maintenance. Today we’re a team of 20, and we’re growing fast. Interested in joining? Learn more about what openings we have available.
OUR COMPANY
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Pioneering Property Maintenance Solutions
Chief Executive Officer & Founder
Mike is Co-Founder and CEO of Mezo. After almost a decade of focusing on maintenance operations for institutional owners, Mike launched Mezo to transform property maintenance. Before Mezo, Mike ran the residential maintenance business unit of a facilities management service provider that managed 100,000 single family rental (SFR) homes. He previously oversaw national maintenance operations at Waypoint Homes, a publicly traded REIT and SFR innovator that owned and managed 20,000 rental homes.
Chief Technology Officer & Founder
Erin is Co-Founder and Chief Technology Officer of Mezo. Erin has spent her career working cross-industry, leveraging technology to solve our biggest problems. After reconnecting with Mike and meeting John, she was instantly hooked not only on property maintenance, but also on the challenge of building an incredible company. Most recently, Erin spent 6 years as CTO at healthcare startup, Dina, where she led an incredible team bringing healthcare to the home.
Vice President of Product & Operations
Tom is a founding team member who currently leads up Product and Operations for Mezo. After almost a decade solving operational and technology problems for Fortune 100 companies, Tom has since worked in B2B and B2B2C software settings. Before Mezo, Tom worked for Chicago Unicorn, Relativity, as part of their engineering leadership team. It was during this time that Tom was an HOA manager and was exposed to the pain points involved in residential maintenance. Outside of work, Tom is actively involved meeting, investing in, and advising early stage founders and start-ups.
making efficient property maintenance possible
Maintenance R&D
Product
Engineering
Design
Engineering
Director of Analytics
We believe in embracing a growth mindset, failing forward & learning each day with a positive attitude.
We make decisions based on data & innovate our way to better outcomes.
We prioritize our customers' needs, taking pride in delivering quality products & experiences that delight.
We raise the bar for each other, dedicating time to mastering our craft as practitioners & thought leaders.
We bring solutions to challenging situations, move fast with a bias toward action, & align on what is decided to fuel progress.
We bring our full selves to work each day, creating a trust-filled environment where we can thrive together.
Work with us
We're not only building great products, but great people who can help one another be their best. Here are the roles we currently have available. If you want to work with us but don't see a role for you, reach out to our team at talent@mezo.io
Interested but don't see a role? Keep in Touch!
